Front Desk / Night Auditor
Comfort Suites Hotel
Houston Texas
Salary: Neg Per Hour
JOB DUTIES
& RESPONSIBILITIES
- Keeps accurate accounts of cash, checks,
and credit transactions.
- Handles confidential information,
including guest records, with a high degree of integrity.
- Makes daily deposits (as applicable).
- Verifies room charges and rates; verifies
register has appropriate starting cash.
- Manages daily paperwork including
occupancy report, guest list, cash drawer summary, balance sheet, account
summary, history file, and housekeeping report.
- Performs duties of a Guest Service Agent.
- Performs and documents security walks on
a regular basis.
- Implements proper procedures in emergency
situations.
- Assists in setting up breakfast area as
directed; replenishes breakfast items as needed.
- May be required to make management
decisions in manager’s absence.
- Completes laundry as directed.
- Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
- Requires the ability to read, write, and
speak the English language.
- Ability to identify and resolve problems
in a timely manner; develops alternative solutions and uses reason even
when dealing with emotional topics.
- Ability to manage difficult or emotional
customer situations; includes the ability to respond promptly to customer
needs and requests for service and assistance.
- Ability to maintain a high level of
professionalism; treats others with respect and consideration regardless
of their status or position.
- Ability to multi-task; strong
organizational skills.
- Strong attention to detail.
- Knowledge of, and ability to,
appropriately interpret and follow policies and procedures.
- Knowledge of and ability to adhere to
safety and security procedures; reports potentially unsafe conditions;
uses equipment and materials properly.
- Ability to present and express ideas and
information clearly and concisely in a manner appropriate to audience,
whether oral or written.
- Skill in the use of personal computers
and related software applications.
- Ability to meet the demands of the work
schedule, to be at work and on time. May occasionally require the ability
to work outside of regularly scheduled hours. Schedules may vary based on
business need.
- Open ability to work the various shifts.
Job Overview
Posted Date: 04 Apr 2024
Location: Houston Texas
Salary: Neg Per Hour
Apply By: 19 Apr 2024
Company Information
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Name: Comfort Suites Hotel
Web: www.comfortsuiteshouston.com