Hotel Night Auditor
Hyatt Place Buffalo/ Amherst
Buffalo New York
Salary: Neg Per Hour
What will your job responsibilities and duties be?
- Greets and assists all guests during
arrival and departure.
- Provides courteous guest services by
responding promptly and efficiently to inquiries, requests and complaints.
- Coordinates the delivery of guest
services by other hotel departments and outside vendors.
- Processes all reservations and
cancellation requests in a timely manner by mail, telephone, fax or in
person.
- Maximizes room revenue and occupancy
levels through suggestive selling techniques.
- Handles and balances the departments
accounting of money, receipts, guest accounts, and other forms of credit;
operates the department’s cash register.
- Balances and records daily sales of all
hotel departments appropriately.
- Operates the department’s cash register.
- Maintains order and cleanliness of front
desk and back office to present a pleasant and professional image to
guests.
- Performs clerical duties to include
handling incoming and outgoing mail, faxing, photocopying and bookkeeping
as needed. Maintains account receivable ledgers.
- Sets up and breaks down meeting rooms as
needed.
- Sets up breakfast area and dining room as
needed.
- Occasionally may need to clean a guest
room.
- Acts as manager on duty when manager is
not available.
Maintains
information and communication sources such as room inventory, lost and found
log, telephone information, log book, and hotel directories; operates
switchboard to handle
What does our ideal candidate look like?
- Enjoy working as part of a team
- Detail oriented
- Strong computer skills
- Overnight Shift(11p-7a)
- Great communication skills
- Must be available to work weekends
- Must be available to work holidays
What perks will you receive as a Full Time
Associate?
- Competitive salary
- Medical, Dental, Vision, Life, STD, LTD,
Accident, & Critical Illness Insurance available after 60 days of
employment
- PTO & Bereavement Pay
- 408 Simple Retirement Plan
- Employee Discount – Team Member Travel
and Discount Website
- Referral Bonus Program
- customer inquiries, wakeup calls and the
paging of guests.
Job Overview
Posted Date: 03 Apr 2024
Location: Buffalo New York
Salary: Neg Per Hour
Apply By: 18 Apr 2024
Company Information
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company.
Name: Hyatt Place Buffalo/ Amherst
Web: www.hyatt.com