Inside Sales - Counter
Foundation Building Materials
Niagara Falls New York
Salary: Neg Per Hour
Key Responsibilities
Dependable and great work ethic
Basic understanding and knowledge of building materials
Code and input customer orders, pricing information and additional data into the computer system.
Provide excellent customer support through knowledge of our products and their applications.
Continuously improve and maintain in-depth product knowledge.
Coordinate deliveries with Operations staff.
Assist walk-in customers.
Handle and resolve customer issues.
Assist Outside Sales Representatives as needed.
Maintain effective communication with customers, management, and Outside Sales Representatives
Focus on securing the profitable sales opportunity with each customer through excellent selling, service and problem-solving.
Effective at up selling and cross selling
Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses and availability.
Maintain stock levels on the sales floor and in the stockroom.
Operate and balance cash register daily.
As needed, initiate telephone calls to customers to generate sales.
Respond swiftly and courteously to customer complaints or inquiries.
When required, participate in monthly and/or annual physical inventories
Support our company values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being the company of choice for both employees and customers.
Other duties may be assigned.
Requirements
Strong verbal and written communication skills.
Bilingual candidate highly preferred.
Computer Savvy
Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
Relationship builder with repeat customers.
Works well under pressure and with a sense of urgency.
Compensation
The listed pay range reflects the expected base rate for this position. Actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market
Base: $18.50-30.40/Hourly
Bonus: Not Eligible
Benefits
At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work, which includes:
Medical
Dental
Vision
HSA/FSA plans
Voluntary Life and Accidental Death & Dismemberment (AD&D Insurance)
Critical illness, Hospital Indemnity, Accident Coverage
Legal Insurance Plan
Generous 401(k) plan with company match
Paid Time Off & Paid Holidays
Job Overview
Posted Date: 09 Oct 2025
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Foundation Building Materials
Name: Foundation Building Materials
Web: https://www.fbmsales.com