Office Coordinator
Buffalo Cleaning Services
Niagara Falls New York
Salary: Neg Per Hour
Phone & Communication:
Answer all incoming phone calls with a friendly and professional demeanor, screening and directing calls as necessary.
Manage the general company email inbox and other correspondence.
Serve as the primary liaison between our field staff and management.
Scheduling and Dispatch:
Manage and maintain the master cleaning schedule for all residential and commercial clients.
Coordinate the daily routes and assignments for cleaning crews, adjusting schedules for cancellations, new bookings, or staff changes.
Confirm appointments with clients and communicate schedule changes to cleaning teams promptly.
Inventory and Supplies:
Monitor and manage the inventory of cleaning supplies, equipment, and office necessities.
Place orders with vendors to ensure adequate stock levels, tracking shipments and reconciling invoices.
Organize and maintain the supply closet and storage areas.
Administrative Support:
Maintain and organize physical and electronic filing systems.
Assist with basic bookkeeping tasks such as processing invoices, expense reports, and managing vendor payments.
Draft and edit general company documents, letters, and internal communications.
Coordinate and prepare for team meetings and training sessions.
Manage incoming and outgoing mail and deliveries.
Qualifications
Experience: Proven experience (2+ years preferred) in an office coordinator, administrative assistant, or similar role.
Organizational Skills: Exceptional organizational and time management abilities with a meticulous attention to detail.
Communication: Excellent verbal and written communication skills; ability to interact professionally with clients and staff at all levels.
Technical Proficiency: Proficient in Google Workspace (Docs, Sheets, Gmail) and comfortable learning new scheduling or industry-specific software (Jobber).
Customer Service: A professional and helpful attitude with a commitment to providing excellent customer service.
Problem-Solving: Ability to handle unexpected issues calmly, prioritize tasks, and resolve scheduling conflicts effectively.
Local Knowledge: Familiarity with the Buffalo, NY area is a plus.
Job Overview
Posted Date: 09 Oct 2025
Location: Niagara Falls New York
Salary: Neg Per Hour
Company Information
Buffalo Cleaning Services
Name: Buffalo Cleaning Services
Web: https://buffalocleaning.services/