Front Desk Agent
Home2 Suites by Hilton Amherst Buffalo
Buffalo New York
Salary: Neg Per Hour
Essential Duties and Responsibilities:
- Greet, register, and assign rooms to guests, answer telephone, post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
- Make and confirm reservations, monitor room availability, block rooms.
- Program wake-up calls, handle guest mail and messages and perform check-out services.
- Open and close shifts making cash drops as necessary.
- Maintain market stock and coffee area as needed and provide information pertaining to hours and available services of the hotel.
- Provide guests with directions and information regarding the local area and assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
- Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.
- Report deficiencies.
- As well as, perform laundry duties as needed and maintain continental breakfast, including closing and cleaning of area as needed.
Job Overview
Posted Date: 10 Apr 2024
Location: Buffalo New York
Salary: Neg Per Hour
Apply By: 25 Apr 2024
Company Information
We're next to I-290 at the edge of Amherst's retail district, one mile north of the Boulevard Mall. It's less than a 10-minute drive to University at Buffalo campus. You can reach Buffalo Niagara International Airport in nine miles and it's an 18-mile trip to Niagara Falls. Enjoy free breakfast. We're pet-friendly!
Name: Home2 Suites by Hilton Amherst Buffalo
Web: www.hilton.com