Shaner Operating Corporation

Front Desk Agent Buffalo Marriott LECOM HARBORCENTER

Shaner Operating Corporation

Buffalo New York

Salary: Neg Per Hour

Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.


  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Job Overview

Posted Date: 20 Feb 2024

Location: Buffalo New York

Salary: Neg Per Hour

Apply By: 06 Mar 2024

Company Information

Shaner Operating Corporation

Name: Shaner Operating Corporation


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