Dept of Family & Protective Svc

CPS Administrative Assistant

Dept of Family & Protective Svc

Austin Texas

Salary: Neg Per Hour




Essential Job Functions

  • Performs data entry into IMPACT and other electronic programs and systems.
  • Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
  • Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
  • Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
  • Provides program and agency information and/or makes referrals to other community resources.
  • Greets visitors, responds to general questions, and directs callers to proper location.
  • Performs other duties as assigned and required to maintain unit operations.
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
  • Attends work regularly in accordance with agency leave policy.

Knowledge Skills Abilities

  • Knowledge of computers.
  • Skill in using Microsoft Works or Windows environment.
  • Skill in working in an office supporting several staff members.
  • Ability to effectively handle multiple assignments in a dynamic environment.

Registration or Licensure Requirements


  • Graduation from high school or equivalent
  • One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.
  • Acceptable Substitutions
  • Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience

Job Overview

Posted Date: 20 Feb 2024

Location: Austin Texas

Salary: Neg Per Hour

Apply By: 06 Mar 2024

Company Information

The Texas Department of Family and Protective Services (DFPS) works with communities to promote safe and healthy families and protect children and vulnerable adults from abuse, neglect, and exploitation. We do this through investigations, services and referrals, and prevention programs.

Name: Dept of Family & Protective Svc

Web: https://www.dfps.texas.gov/

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